Schneider Electric South Africa (Pty) Ltd.
9 Old Pretoria Road
Tel: +27 (0)11 254 6400
Alt. Tel: +27 (0)11 254 6500
Fax: +27 (0)11 254 6837
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mySchneider App the next step in digitisation
Company News Monday, July 16, 2018: Schneider Electric South Africa (Pty) Ltd.
Schneider Electric’s mySchneider App is an innovative tool that is easily accessible offering productivity-improving features for customers and partners. The app, a first-of-its kind in the industry, is a digital tool that allows distributors, end users and contractors to gain; tailored services, full access to products catalogue, up to date information and expert support.
Embodying its commitment to deliver services and solutions to its customers and partners through digitisation, Schneider Electric, the global specialist in energy management and automation, has found a way to make sure that ‘Life is On’ for its clients and partners. Registered users receive real-time notifications on updated technical documents, product news, while easily tracking orders, with the freedom to customise features according to their specific job needs therefore maximising efficiency and productivity
Help is available 24/7 through a number of self-service options, including the ability to search products by name or reference number. The app also provides instant access to continuously updated technical content, i.e. FAQs, product documentations, eCatalogues, and environmental information with Green Premium eco-label, public prices, and a wide range of technical courses. Users also have easy access to expert assistance on product technical information either through a live connection to local experts, or by using a ‘call me back’ option and queries may also be submitted through an in-app form
The mySchneider app makes it easy to find product information with a built-in barcode/QR code scanner, saving time, while also pinpointing the nearest distributor to help customers easily get Schneider Electric products when they need them.
Available for both iOS and Android devices, and in 30 languages, the mySchneider app is updated regularly to offer more languages and tailored functionalities.